Healthcare Career Starter
5 days ago
We are seeking a compassionate and detail-oriented Patient Access Specialist to join our team at Monument Health. As a Patient Access Specialist, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth registration process.
**Job Summary:**
As a Patient Access Specialist, you will be responsible for accurately collecting patient demographics, verifying insurance information, and performing point-of-service collections. You will also assist with achieving revenue cycle goals by following guidelines and participating in quality assurance activities.
**Key Responsibilities:**
- Collect accurate patient demographics and verify insurance information
- Perform point-of-service collections, including prepayments and co-payments
- Assist with revenue cycle goals and participate in quality assurance activities
- Provide excellent customer service and communicate effectively with patients and staff
**Requirements:**
- High school diploma or equivalent required
- 1+ year of customer service experience preferred
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Strong communication and interpersonal skills
**Benefits:**
- Competitive salary range: $16.42-$18.87 per hour (based on experience)
- Medical, vision, and dental coverage
- Retirement plans and health savings account options
- Paid time off and flexible scheduling
- Opportunities for growth and advancement
**About Us:**
Monument Health is a leading healthcare provider in the region, committed to delivering high-quality care and exceptional patient experiences. We offer a supportive work environment, competitive benefits, and opportunities for professional growth and development.
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