IT Infrastructure Manager

The Systems Administrator plays a critical role in ensuring the smooth operation of our in-house computer software systems and network connections. This position is responsible for managing and tuning these systems to guarantee high levels of availability and security of the supported business applications.

• Participate in capacity planning and develop long-term strategic goals for systems and software in conjunction with end-users and department managers.
• Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives.
• Deploy workstations, servers, printers, scanners, firewalls, encryption systems, and all host security systems.
• Manage all operating systems and end-user software.
• Manage communications and connection solutions, including workstation connectivity, local area networks, company Web site, intranet, and Internet applications.
• Ensure the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance.
• Manage input/output fleet, including printers and scanners.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
• Perform network and security audits.
• Perform and test routine system backups and restores.
• Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Support application development teams throughout project lifecycles.
• Analyze system, server, application, network, and input/output device performance.
• Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
• Conduct research on emerging products, services, protocols, and standards in support of systems software procurement and development efforts.
• Create required reports in response to business user needs.
• Participate in negotiations with vendors, outsourcers, and contractors to secure software products and services.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Facilitate the delivery of global IS projects in the plant as requested by global teams and business.
• Other tasks/projects as needed.

• Bachelor's Degree
• 3 to 5 years' experience in IT Infrastructure
• Basic knowledge about ERP systems
• PowerBI experience a plus
• Experience with Microsoft SQL (2005 & 2008)
• Hands-on software and hardware troubleshooting experience
• Experience with data management.
• Working technical knowledge of network, PC, and platform operating systems, including Windows
• Excellent communication, interpersonal and analytical skills are essential
• Ability to 'sell' new ideas and concepts
• Ability to work remotely
• Contracts and suppliers' management

The estimated base salary range is $65,000 to $75,000. The specific salary offered for this or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Silgan Dispensing, we take a 'total compensation approach' when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.