Sales and Marketing Representative

1 week ago


Pittsford, New York, United States Sutherland Full time

About Sutherland

Sutherland is a digital transformation company that helps businesses achieve greater agility and transform automated customer experiences. With over 35 years of experience, we work with some of the world's most known brands in various industries, including Banking & Financial Services, Insurance, Communications, Media & Entertainment, Healthcare, Retail & Consumer Packaged Goods, Technology, Travel, Transportation, Hospitality & Logistics, and Mortgage Services.

Job Description

We're seeking dynamic, energetic, and personable individuals with strong communication and problem-solving skills to support the sales & marketing efforts of our clients. In this position, you'll use your proven listening and analytical abilities to build trust and rapport with business owners (existing customers) to provide the right answers to their questions and the right solutions for their needs.

Key Responsibilities

  • Build strong relationships with business owners to understand their needs and provide tailored solutions
  • Use your analytical skills to identify opportunities for growth and develop strategies to achieve business objectives
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
  • Stay up-to-date with industry trends and developments to provide expert advice to clients

What We Offer

  • Competitive base rate of $19/hour + opportunity for additional monthly bonus
  • Medical, dental, and vision benefits, EAP, and more health and wellness programs
  • Generous PTO
  • Fun, yet professional, work environment
  • Ongoing training from supportive peers, team managers, and a senior sales coach
  • Promote-from-within advancement opportunities

Qualifications

  • Excellent communication skills: verbal, written, listening skills
  • Proactive and personable mindset in identifying issues and opportunities as well as in communicating with clients
  • Experience working in a sales, customer service, or related field
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team


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