Financial Services Expert

3 days ago


New Braunfels, Texas, United States TaskUs Full time
About TaskUs
We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people.

As a Financial Customer Service Representative, you will create exceptional member service experiences by maintaining a professional demeanor and delivering world-class service to our members. Provides assistance and in-depth troubleshooting, and decision-making support, and ensures quick and accurate resolutions for members and prospective members regarding their financial well-being.

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs.

This role requires a strong understanding of Digital Banking systems, including internet browsers and Smartphone technology. You should also possess a working knowledge of relevant software, such as Microsoft Office, core systems, web browsers, and various other supporting applications. Additionally, critical thinking skills, analytical and sound decision-making skills, and a commitment to identifying member's spoken, as well as unspoken, needs are essential for this position.

We estimate that the salary range for this position is approximately $45,000-$60,000 per year, based on location and experience. If you're looking for a challenging role that allows you to make a real difference in people's lives, we encourage you to apply.

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