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Deli Operations Manager

2 months ago

Amarillo, Texas, United States McAlister's Full time

Job Summary:

As a General Manager at McAlister's Deli, you will be responsible for overseeing the daily operations of the restaurant, ensuring high-quality food production, and providing exceptional guest experiences. This role requires strong leadership and communication skills, as well as the ability to motivate and evaluate team members.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team to deliver excellent customer service and quality food products.
  • Implement and maintain efficient systems and processes to ensure smooth restaurant operations.
  • Monitor and control food costs, labor costs, and inventory levels to achieve profitability goals.
  • Build and maintain strong relationships with guests, responding promptly to their concerns and complaints.
  • Ensure the cleanliness and maintenance of equipment, facilities, and grounds.
  • Stay up-to-date with company policies, procedures, and initiatives to drive business growth and improvement.

Requirements:

  • Proven experience in restaurant management or a related field.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • High school diploma or equivalent required; degree in hospitality, business, or a related field preferred.