Shift Team Lead

5 days ago


Easley, South Carolina, United States Zaxby's Full time
Shift Leader Job Opportunity

Zaxby's is seeking a talented and motivated Shift Leader to join our team. As a key member of our leadership team, you will play a critical role in driving business results, developing talent, and delivering exceptional customer experiences.

About the Role:

The Shift Leader will be responsible for overseeing daily restaurant operations, managing staff, and ensuring high standards of food quality and safety. You will also be expected to develop and implement strategies to improve customer satisfaction and loyalty.

Key Responsibilities:
  • Lead and motivate a team of employees to achieve sales and customer satisfaction goals
  • Manage inventory, supplies, and equipment to maintain optimal restaurant conditions
  • Implement and enforce company policies and procedures to ensure compliance with health and safety regulations
  • Maintain accurate records and reports to track sales, labor costs, and customer feedback
  • Develop and implement strategies to improve customer satisfaction and loyalty
Requirements:
  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Minimum 1 year of supervisory experience in a fast-paced environment; restaurant management experience a plus
  • Excellent leadership and communication skills; ability to work effectively with diverse teams and individuals
  • Demonstrated knowledge of food safety and sanitation practices; willingness to obtain certifications as needed
  • Ability to lift up to 50 pounds and stand for long periods; flexibility to work variable schedules, including nights, weekends, and holidays
Salary:

$45,000 - $60,000 per year, depending on experience



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