Experience Champion
3 weeks ago
This is an exciting opportunity to join Safelite Group, Inc. as a Customer Advocate.
About the RoleYou will be responsible for providing exceptional customer experiences through phone, email, and in-person interactions.
Responsibilities:- Deliver memorable experiences during every interaction
- Manage administrative processes, scheduling, work orders, and invoicing
- Greet customers in person and answer inbound phone calls and emails
- Keep all moving parts running smoothly by confirming and completing work order information
- Review orders from the national contact center and manage dealer part orders and special accounts
- A High School Diploma/GED/Equivalent required
- 1-3 years telephone operations or business administration experience required
- The ability to provide world-class customer service in a changing, fast-paced operation
- Present a professional appearance and wear personal protective equipment
- The ability to travel up to 10%
Estimated Salary: $40,000 - $45,600 per year
We are committed to helping you build a fulfilling career and encourage you to have a life outside of work.
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