Sales Performance Lead for Folsom CA
14 hours ago
About the Role
We are seeking a highly motivated and results-driven Sales Performance Lead to join our team in Folsom, CA. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer experiences.
Responsibilities
- Actively participate in Bob's Blueprint and successfully complete learning modules on Building Safety
- Ensure seamless opening and closing of stores according to company policies and expectations
- Promote a service-centric sales experience, practicing Management Involvement consistently to assist customers with warranty and ancillary services
- Maximize average ticket through engagement and utilization of financial services and tools, adhering to the Bob's Way
- Drive sales by leveraging learning opportunities through Bob's Huddles and Drills, passionately pursuing the Focus Five initiative to meet customer needs and company expectations
- Practice Mystery Shop Guidelines and the 7 Steps of Selling to ensure consistent, customer-centric experiences
- Maintain ongoing education and enhance product knowledge through e-learning and other training modules
- Build the Bob's Brand by encouraging customers to rate our service
- Engage in the sales process and ensure all required processes are completed accurately and timely
- Ensure the showroom is customer-ready at all times, staying informed about competition to serve customers honestly and with integrity
Requirements
- Demonstrate ability to drive sales with enthusiasm and adherence to the Bob's Way
- Showcase positive handling of concerns in a professional environment
- Built relationships and proven analytical problem-solving skills
- Ability to work within and lead a team
- Presentation skills in a retail environment
- Excellent listening skills
- Proven ability to achieve goals
Preferred Qualifications
- Customer Service experience
- Commission Sales experience
Compensation
The estimated base pay for this role, not including potential commissions, incentives, or bonuses, is $60,000 per year, considering the location in Folsom, CA.
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