Guest Service Manager

4 weeks ago


Saint Joseph, Missouri, United States Pizza Ranch Full time
Pizza Ranch Guest Service Manager

We are seeking a highly motivated and experienced Guest Service Manager to join our team at Pizza Ranch. As a key member of our management team, you will be responsible for delivering exceptional guest experiences and driving business results.

Key Responsibilities:
  • Lead the guest experience team to exceed guest expectations and deliver on Pizza Ranch product standards.
  • Assist the Assistant General Manager in leading day-to-day operations and managing guest feedback through Qualtrics data.
  • Drive store-level profitability and sales goals by controlling food and labor costs.
  • Provide genuine care for all staff and guests, and create legendary impact through your interactions.
Requirements:
  • Passion for leading and developing people.
  • Proven record of management, communication, and organizational skills.
  • Ability to prioritize multiple situations and communicate effectively with team members.
  • Restaurant management experience preferred.
  • Proficient in basic computer skills and business acumen.

Pizza Ranch is a fast-casual restaurant franchise with over 200 locations in fourteen states. We are committed to making a positive impact in our communities and providing a legendary experience for our guests. If you are a motivated and guest-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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