Healthcare Services Coordinator
3 weeks ago
We are seeking a highly skilled and compassionate Member Services Representative to join our team at Metropolitan Jewish Health System. As a key member of our healthcare team, you will play a vital role in ensuring our patients and members receive exceptional care and support.
Responsibilities- Respond to member and provider inquiries and requests concerning benefits, claims, and complaints in a call center environment.
- Provide high-quality customer service to members and providers, resolving issues in a timely and professional manner.
- Record all calls and details, maintaining accurate and up-to-date records.
- Process requests for adjustments on claim issues and disenrollment.
- High School Diploma or equivalent.
- Minimum 6 months of call center experience.
- Proficiency in Microsoft Word.
- Excellent telephone communication and professional demeanor skills.
- Ability to manage multiple tasks and work consistently in a fast-paced environment.
As a Member Services Representative at Metropolitan Jewish Health System, you will enjoy a comprehensive benefits package, including:
- Comprehensive and affordable health and financial benefits.
- Generous paid vacation, personal, and holiday time.
- Tuition assistance and career development opportunities.
- Sign-on bonuses or student loan assistance for clinical staff.
- FREE online RN to BSN and MSN degree programs.
- Tuition reimbursement for all full and part-time staff.
- Dependent tuition reimbursement for clinical staff.
- Affordable medical, dental, and vision coverage for employees and family members.
- Two retirement plans (403(b) and employer-paid pension).
- Flexible spending.
At Metropolitan Jewish Health System, we take care of our patients, residents, and health plan members, and we will take care of the rest. Join our team and become part of a dynamic and compassionate healthcare organization that values its employees and strives to make a positive impact in the community.
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