Collections Specialist

3 weeks ago

Bridgeview, Illinois, United States Prairie Material Full time
Job Summary:

This role is responsible for performing tasks involving the collections of delinquent accounts, resolving and reconciling customer account discrepancies, and processing invoice adjustments. The Collections Specialist will work under the direction of the Credit Manager to ensure timely and effective collection of payments from customers.

Key Responsibilities:

  • Review customer aging reports and contact customers with delinquent accounts to resolve payment discrepancies.
  • Update account notes daily in SAP with status of payment, contacts, and other relevant information.
  • Collect NSF checks and process credit card payments in accordance with established procedures.
  • Prepare and scan customer payments for bank deposit and process invoice adjustments as needed.
  • Regularly review accounts with sales representatives to discuss collection issues and provide support as needed.
  • Verify tax exemption certificates and update projects in Command as required.
  • Perform other duties as assigned by the Credit Manager, including assisting fellow Shared Services team members and preparing Experian reports for analysis.

Requirements:

  • Associate's Degree and/or equivalent combination of education and experience.
  • 3-5 years' experience performing similar collection/accounting duties.
  • Experience in the construction industry preferred.
  • Proficient in use of Microsoft Office (Word, Excel, Outlook) and SAP.
  • Excellent analytical skills with attention to detail and aptitude for figures.
  • Good presentation skills and ability to communicate (verbal and written).
  • Able to work in a fast-paced environment and to learn and adapt quickly.
  • Ability to multi-task with strong organizational skills.

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