Receptionist and Guest Services Representative

1 week ago


Punta Gorda, Florida, United States Lori Lane Personnel Services, Inc. Full time
Job Summary: Lori Lane Personnel Services, Inc. is hiring a skilled Front Desk Receptionist to support our growing operations in Fort Myers. If you have excellent communication skills and a passion for delivering exceptional customer service, we want to hear from you

Compensation: Our estimated salary range for this role is between $42,500 and $60,000 per annum, commensurate with your level of experience.

About the Role: As a key member of our front desk team, you will play a vital role in creating a warm and welcoming atmosphere for our guests. Your responsibilities will include managing phone calls, processing payments, and maintaining accurate records.

Key Responsibilities:
  • Respond to incoming phone calls, addressing queries and resolving issues promptly.
  • Process payments and manage cash transactions securely.
  • Maintain accurate records, including guest information and transaction details.

Requirements:
  • Superb communication and interpersonal skills, with a proven track record of delivering exceptional customer service.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in Microsoft Office applications, including Word and Excel.
  • Basic computer knowledge and light booking experience is an advantage, but not essential.


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