Receptionist and Guest Services Representative
1 week ago
Compensation: Our estimated salary range for this role is between $42,500 and $60,000 per annum, commensurate with your level of experience.
About the Role: As a key member of our front desk team, you will play a vital role in creating a warm and welcoming atmosphere for our guests. Your responsibilities will include managing phone calls, processing payments, and maintaining accurate records.
Key Responsibilities:
- Respond to incoming phone calls, addressing queries and resolving issues promptly.
- Process payments and manage cash transactions securely.
- Maintain accurate records, including guest information and transaction details.
Requirements:
- Superb communication and interpersonal skills, with a proven track record of delivering exceptional customer service.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Basic computer knowledge and light booking experience is an advantage, but not essential.
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