Restaurant Manager

5 days ago


Charleston, West Virginia, United States Hollywood Casino at Charles Town Races Full time
Job Description

We are seeking a highly skilled Restaurant Manager to join our team at Hollywood Casino at Charles Town Races. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving revenue growth.

About the Job
  • Supervise and manage staff in the F&B department, develop operational goals, and monitor performance.
  • Create effective schedules, maintain labor costs, and meet staffing objectives.
  • Assist in budget planning, ensure compliance with departmental initiatives, and report budget concerns.
  • Enthusiastically support and promote superior customer service, addressing issues as they arise.
  • Maintain cost control methods, procedures, and inventory levels.
Requirements
  • Bachelor's Degree or equivalent experience;
  • Previous supervisory experience in a full-service or high-volume restaurant;
  • Excellent communication, motivational, and customer service skills.
  • Ability to work flexible hours, including holidays, nights, weekends, and overtime.
  • Proficient in Microsoft Outlook programs.


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