Customer Service Representative

3 days ago


Oxon Hill, Maryland, United States Wingstop Full time

Job Title: Customer Service Representative

About Us: Wingstop is a fast-growing restaurant chain dedicated to serving high-quality chicken wings and sides.

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Team Member. As a key member of our staff, you will be responsible for delivering exceptional customer service by acting as the face and voice of Wingstop. Your primary goal will be to ensure that every guest leaves satisfied with their experience.

Responsibilities:

  • Act as the face and voice of Wingstop, providing authentic, positive, and genuine experiences for guests.
  • Interact with guests by greeting them, answering phone calls, taking orders, and delivering food.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.

Requirements:
This role requires excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. You must be available to work varying shifts, including evenings and weekends. An estimated salary for this position is around $12-$15 per hour, depending on location and experience.



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