Assistant Community Manager at The Reserve at Asheville

5 days ago


Asheville, North Carolina, United States NHE, Inc. Full time
Job Description

As a key member of our team, the Assistant Community Manager will be responsible for the efficient operation of the assigned community under the direction of the Community Manager. This includes managing the sales function, pricing, collections, administration, resident services, and maintenance.

Key Responsibilities:

  • Manage the sales process from start to finish to achieve sales goals
  • Find qualified leads through referrals, networking, electronic media, company-supported advertisement, and outreach marketing efforts
  • Monitor closing ratios and coach sales team to achieve sales goals
  • Monitor the accuracy of all leasing paperwork
  • Assist in ensuring all monthly rental payments and fees owed are accurately collected and posted
  • Help ensure the property and its apartment homes are of the highest quality via personal inspection
  • Use customer service skills to receive resident requests, complaints, and comments, and then resolve concerns quickly and effectively
  • Ensure that all applicable deposits, rents, other fees, and ancillary revenues are collected and deposited.

Requirements:

  • College degree is preferred but not required. Good communication skills and an ability to interact with a wide range of people.
  • Community software (Yardi Voyager, Popcard, Payscan, Rent Café preferred)
  • Property Manager License preferred but required within six months of employment
  • Multifamily leasing, sales, and/or customer service experience is required
  • Knowledge and comprehension of Fair Housing Laws

About NHE, Inc.

NHE, Inc. is a diverse real estate management company that appreciates the importance of professionalism, caring service, and relationships in providing quality services to residents and property owners alike. We work to provide superior service by capitalizing on our vast experience, dedicated employees, and investments in technology, training, and certification.

We are an equal opportunity employer and offer a comprehensive benefits package to our full-time employees, including health insurance, vision and dental insurance, short-term and long-term disability, group life insurance, health savings account, flexible spending account, employee assistance program, and 401(k) retirement plan.



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