Service Department Liaison

3 days ago


Aurora, Colorado, United States Gerald Auto Group Full time
Job Description: We are seeking a skilled Service Department Liaison to join our team at the Gerald Auto Group. In this role, you will be responsible for providing exceptional customer service, communicating effectively with technicians, and ensuring that every guest feels welcome and confident in their vehicle's repair needs.

Key Responsibilities:
  • Greet service department customers promptly and courteously.
  • Listen to customers and clearly translate repair needs to techs.
  • Upsell additional services using low pressure, high integrity methods.
  • Provide accurate repair/maintenance estimates.
  • Adhere to policies on vehicle care and operation.

Benefits: Competitive salary range of $60,000 - $80,000 per year, depending on experience. Comprehensive benefits package includes 401K retirement savings plan with match and profit sharing, medical, dental, vision, STD, and life insurance options, paid vacation, PTO, and holidays.

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