Exceptional Customer Experience Professional
6 days ago
We are seeking a charismatic and customer-centric professional to join our team as a Full-Time Exceptional Customer Experience Professional in Ridgefield, Washington.
Estimated Salary: $60,000 - $75,000 per year
In this role, you will provide world-class customer service to our clients, addressing all their queries with a positive attitude and creative problem-solving skills. We offer a dynamic and supportive work environment, where you can grow your career and develop your skills.
Responsibilities:
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Process customer policy change requests.
- Handle all incoming claim calls from customers and follow-up.
- Document each customer contact in eAgent.
Requirements:
- Possess an upbeat, positive, and enthusiastic attitude.
- Proficiency to multi-task, follow-thru, and follow-up.
- Excellent Communication/interpersonal skills.
- Problem-Solving Capabilities.
- A Property & Casualty insurance license is required.
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