Shift Manager

7 days ago


Valley View, Texas, United States Traditions Hospitality Group Full time
Job Title: Shift Manager

Traditions Hospitality Group is seeking a skilled Shift Manager to oversee the daily operations of our establishment, ensuring exceptional service and a positive experience for our guests and team members.

Key Responsibilities:
  • Supervise and coordinate the activities of staff during assigned shifts, including front-of-house and back-of-house operations.
  • Ensure compliance with company policies, procedures, and standards to maintain a safe and welcoming environment.
  • Train and mentor team members to uphold service standards and deliver outstanding guest experiences.
  • Manage inventory, including ordering and receiving supplies, and monitoring stock levels to support operational needs.
  • Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of all parties involved.
  • Monitor performance metrics, such as sales and labor costs, and implement strategies to optimize efficiency and profitability.
Requirements:
  • Must be at least 21 years of age.
  • Must be able to obtain a Gaming badge.
  • Must be able to obtain an ABLE license.
  • Minimum of 2 years of experience in a supervisory role within the hospitality or food service industry.
  • Strong leadership and communication skills.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Flexibility to work varying shifts, including nights, weekends, and holidays.
What We Offer:
  • Daily Pay
  • 401(k) Matching
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Life Insurance
  • Disability Insurance
  • Teladoc for Part-Time Employees
  • Employee Assistance Program
  • Paid Time Off
  • Employee Appreciation & Recognition Programs
  • Anniversary & Birthday Programs
  • Award Co.
  • Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
  • Referral bonuses for bringing new members to our team.

Traditions Hospitality Group is committed to equal employment opportunity and strives to create a work environment that is inclusive and respectful of all employees and guests.



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