Mechatronics and Automation Engineer

3 weeks ago


Westborough, Massachusetts, United States Amazon Full time
Job Overview

We are looking for an experienced Mechatronics and Automation Engineer to join our MSP CX team. This role will involve working directly with hardware engineers, regional support managers, operations leaders, and site-level maintenance teams to maximize the performance of advanced robotics systems.


Responsibilities
  • Manage problems escalated from sites.
  • Develop and implement problem management procedures including escalation paths for technical and operational issues.
  • Lead problem management, root cause analysis, and preventative measure ideation.

Qualifications
  • BS in Engineering, Computer Science, or related field.
  • Experience providing technical customer support.
  • Knowledge and/or working experience with relational database management systems (MySQL, PostgreSQL, etc.).

Compensation

The estimated salary range for this position is between $75,000 and $165,000 per year, depending on location and experience.



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