Audio Visual Technician

24 hours ago


Huntsville, Alabama, United States Diversified Full time
Job Title: On-Site AV Service Technician

At Diversified, we're a global organization serving local needs with associates worldwide. We're looking for a skilled On-Site AV Service Technician to join our team and support our Federal clients.

Job Summary:

The On-Site AV Service Technician will work closely with our local Service Team and Field Staff to provide top-notch support to our clients. As the AV subject matter expert onsite, you'll assist the client staff in supporting all AV systems, perform system checks, and conduct preventative maintenance. Your input on the current state of the AV systems, potential technical upgrades, and working with our project teams will be vital.

Key Responsibilities:
  • Perform problem determination and problem resolution associated with the technologies deployed at client sites.
  • Resolve most issues, but for more advanced engineering or programming tasks, request remote or dispatched support from the Diversified service organization.
  • Operate as an extension of client staff and report daily to their assigned client site.
  • Responsible for ongoing performance and operation of the deployed audio and video technology.
  • Provide support for users, meetings, and events within the scope.
  • May be involved in the planning and implementation of change or new installation of AV, Video, or related solutions at the client location.
  • Shall assist in the utilization, operation, and implementation of the AV/V (audio visual/video) systems located at the customer's facilities and any local off-site meetings.
  • Primary responsibilities for VTC and AV incident management support, including problem determination and resolution of AV Systems, Video endpoints, and related infrastructure.
  • Coordinate with client staff to assist in determining AV/V and basic infrastructure requirements for any new conference room or media design.
  • Coordinate with Diversified and client's contractors involved with ongoing support of systems and technologies.
  • Provide on-going operational preventative maintenance checks of all covered rooms and systems and perform any support/maintenance required at that time.
  • AVSS to be always dressed in proper attire.
  • Sets up and manages an AV/V maintenance and replacement schedule and inventory for all in-house equipment.
  • Develop room and building inventory with current usage and forecasted upgrades.
  • Troubleshoots and repairs AV/V problems as required or identifies problems and reports for manufacturer service.
  • Conforms to client's change management procedures.
Requirements:
  • High School Diploma (or equivalent).
  • 2+ years of experience with audio-visual related systems.
  • Logitech, NETGEAR, VTC: NewTek TriCaster, AV Control systems: QSC, Networking: DANTE Audio and routing.
Preferred Qualifications:
  • Client relations related training/certifications.
  • AVIXA CTS related certifications.
  • Crestron related certifications.
  • Networking/IT related certifications.

We offer a competitive hourly rate, ranging from $29.90 to $42.90, depending on the location. If you're passionate about delivering exceptional AV support and have the skills to match, we encourage you to apply.



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