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Customer Service Representative

2 months ago

Poteau, Oklahoma, United States Domino's Franchise Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our products, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Uphold Domino's standards of grooming, uniform, and appearance.
  • Collect cash and credit card payments.
  • Promote pizza products and specials.
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
  • Check products for accuracy against quality standards.
  • Exhibit a sense of urgency when answering store phones or helping carryout customers.
  • Provide quality customer service to internal and external customers both over the phone and in person.
  • Speak and write clearly and accurately.
  • Exhibit comprehension of using a computer-based order entry system.
  • Contribute to and promote an atmosphere of teamwork, energy, and fun.

Qualifications:

We are looking for individuals who are passionate about delivering exceptional customer service and have a strong desire to work in a fast-paced environment. If you are a team player with excellent communication skills and a positive attitude, we encourage you to apply.