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Bilingual Store Associate

1 month ago

Hartland Township, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual Store Associate to join our team at Sherwin-Williams. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth in our stores.

Key Responsibilities
  • Provide exceptional customer service, ensuring high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers, identifying and meeting their needs
  • Process sales transactions accurately and consistently with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, maintaining precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse, tint and mix products as needed to customer specifications
  • Stock shelves and set up displays, maintaining in-stock and presentable condition assigned areas
  • Clean store equipment, load/unload delivery trucks, and assist in making deliveries as needed
  • Remain knowledgeable on products offered, discussing available options and suggesting ways to improve sales
  • Comply with inventory control procedures, ensuring accurate and efficient inventory management
Requirements
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish
About Sherwin-Williams

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. We are committed to delivering exceptional customer service, driving sales growth, and fostering a culture of innovation and excellence. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.