Asset Protection Specialist

1 week ago

Santa Monica, California, United States Equinox Full time
Job Title: Asset Protection Associate

At Equinox, we are passionate about high-performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don't settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what's new, what's now, what's next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren't just a company; we're a community vested in each other's success. We value humility and a team approach at every level of the company.

Job Summary:

The Equinox Asset Protection Associate will protect company assets by managing & enforcing EQX policies and procedures to deter unwanted activity, reduce losses, provide a security presence, and implement operational safety controls. This role will provide an opportunity for development and growth within the Equinox AP Department.

Responsibilities:
  • Safety is the #1 priority and practicing safe behaviors.
  • Assisting Club Management in maintaining a safe and secure environment for both Members and Associates.
  • Providing visible presence at the Front Entrance, including prominently greeting with eye contact all Members and Associates.
  • Treating all Members and Associates with respect.
  • Always demonstrating courtesy, friendliness, and professionalism.
  • Always representing and supporting the Company Brand.
  • Maintaining a professional appearance, in accordance with Company dress code.
  • Patrolling the EQX Club to deter unwanted activity and observe for any suspicious behaviors.
  • Patrolling the EQX Retail Shop location while paying attention to any suspicious persons who may be lingering inside or outside of the shop.
  • Assisting Club Management with security-related requests such as locker openings, ID Verifications, and necessary Front Desk Support.
  • Identifying & communicating any on-site safety concerns, such as items that can cause slips & injuries, which can negatively impact a member or associate.
  • Assisting the EQX Retail Teams with filing of formal Incident Report with Law Enforcement.
  • Providing detailed reports of any outstanding on-site incidents or observations to Regional Asset Protection Management in a timely manner.
  • When necessary, performing various kinds of Club Audits of Asset Protection policies and assisting with their adherence and implementation when necessary.
  • Performing various tasks related to safety & security for the club as directed by the Club or Asset Protection Management including supporting other Clubs in the Southern California Market.
Qualifications:
  • Prior experience and/or education in Asset Protection or Security Procedures.
  • Ability to De-Escalate and Diffuse potentially volatile situations in a professional manner to maintain a safe & secure environment.
  • Ability to Communicate Effectively and Work Co-operatively with all company personnel.
  • Certified Security Guard Licensure.
  • Ability to travel daily to Equinox locations in the Southern California Market.
  • Must be able to work a rotating 5-day schedule of up to 37.5 hours weekly.
  • Must have Flexible Weekend Availability.
What We Offer:
  • We offer competitive salary, benefits and industry leading commission opportunities for club employees
  • Complimentary Club membership
  • Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://www.equinox.com

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