Retail Sales Associate

1 month ago

Denton, Texas, United States Floor & Decor Full time

Job Summary:

Floor & Decor is seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will play a key role in providing exceptional customer service, maintaining a clean and organized sales floor, and contributing to a fast-paced and safe work environment.

Key Responsibilities:

  • Connect with customers, ask about their projects, and recommend products to meet their needs.
  • Provide above-and-beyond customer service, exceeding customer expectations and ensuring a positive shopping experience.
  • Maintain the in-stock condition of assigned areas, ensuring a clean, shoppable, and safe environment.
  • Work collaboratively with management and team members to achieve sales goals and meet customer needs.
  • Process customer transactions, handle returns and exchanges, and follow established cash handling procedures.
  • Create price tags, merchandise signs, and stock merchandise to ensure a visually appealing sales floor.
  • Act in accordance with Floor & Decor's core values and demonstrate a commitment to safety and compliance.
  • Answer phone calls and respond to customer inquiries in a professional and courteous manner.
  • Be available to assist in other areas of the store as needed and work in a fast-paced environment with accuracy.

Requirements:

  • Must be 18 years or older.
  • Basic math skills and customer service experience.
  • Ability to handle multiple tasks and work well under pressure.
  • Some positions may require completion of forklift certifications through F&D.

Working Conditions:

While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

Physical/Sensory Requirements:

The employee is often required to use their hands and fingers to handle or feel objects. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Benefits and Rewards:

  • Bonus opportunities at every level.
  • Career advancement opportunities.
  • Relocation opportunities across the country.
  • 401k with discretionary company match.
  • Employee Stock Purchase Plan.
  • Referral Bonus Program.
  • Corporate Discount Programs.
  • Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria).

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