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Warehouse Operations Manager

2 months ago

Dallas, Texas, United States The Arrangement Distinctive Interiors Full time
Job Description

The Arrangement Distinctive Interiors is seeking an experienced and dedicated Warehouse Operations Manager to lead and oversee our warehouse operations. As part of our dynamic team, you will play a critical role in ensuring the efficiency and effectiveness of our warehouse processes, maintaining high levels of inventory accuracy, and driving the team to achieve our organizational goals.

Key Responsibilities:
  • Operational Excellence:
    • Develop and implement warehouse systems to optimize product handling, storage, and inventory management.
    • Design processes for receiving, equipment utilization, and shipping, while continuously refining policies and procedures.
  • Strategic Contribution:
    • Provide insights and recommendations on warehouse operations to contribute to the organization's strategic plans.
    • Prepare and execute action plans to meet production, productivity, quality, and customer service standards.
    • Proactively address and resolve operational challenges.
    • Set clear team goals and maintain respectful accountability.
  • Inventory Management:
    • Conduct regular audits and inventory cycle counts to maintain accuracy.
    • Safeguard inventory against damage, ensuring each piece is flawlessly stored and labeled.
    • Collaborate with relevant teams to address inventory concerns promptly.
  • Product Knowledge:
    • Maintain a deep understanding of all products within the warehouse, including specifications such as dimensions, weight, material composition, and SKU/part numbers.
    • Train warehouse staff on product knowledge to ensure proper handling, storage, and order fulfillment.
  • Order Fulfillment:
    • Ensure timely and accurate order processing, coordinating with our delivery team for smooth logistics.
    • Master the art of pallet wrapping and product loading to ensure safe transport.
    • Prepare sold items for delivery with meticulous attention to detail.
  • Furniture Movement:
    • Direct and supervise the movement of furniture within the warehouse, ensuring proper handling and placement.
    • Manage the loading and unloading of trucks.
    • Direct and supervise the coordination of schedules for trucks for delivery or pick up.
  • Customer Service:
    • Provide knowledgeable assistance to sales and customers regarding product availability.
    • Delight customers during warehouse pickups with unparalleled service.
    • Proactively address and escalate customer concerns to ensure satisfaction.
    • Assist with customer store setup.
  • Team Leadership:
    • Oversee all aspects of warehouse human resource management, including recruitment, training, scheduling, and performance evaluations.
    • Foster a positive work environment through effective communication, coaching, and enforcement of policies and procedures.
  • Financial Oversight:
    • Manage warehouse financials by forecasting requirements, preparing annual budgets, and analyzing variances.
    • Implement corrective actions to stay within budget and optimize cost-efficiency.
  • Reporting & Analysis:
    • Prepare and present comprehensive reports on warehouse operations, including key performance indicators (KPIs) and other performance metrics.
  • Warehouse Design & Efficiency:
    • Plan and optimize warehouse layout, product flow, and handling systems to enhance storage efficiency.
    • Evaluate and recommend new equipment to support improved workflow and space utilization.
  • Safety & Compliance:
    • Maintain a safe and compliant work environment by establishing and enforcing standards and procedures.
    • Ensure adherence to all legal regulations.
  • Security Management:
    • Develop and implement policies to secure warehouse property and manage access controls.
    • Oversee building and facilities management, ensuring the security and maintenance of all locations.
    • Transfer merchandise to and from store locations.
  • Equipment Maintenance:
    • Monitor and maintain all warehouse equipment and machinery, ensuring they remain in optimal working conditions.

Employees are not limited to other duties and assignments based on the needs of the Company and requested by management. Employee's duties and assignments can change at any time without any notice.

Physical Requirements:

· Ability to stand, walk, and bend for extended periods

· Ability to engage in physical tasks such as lifting, bending, and carrying heavy furniture.

· Adaptability to various environmental conditions within the warehouse.

· Must be able to listen and speak clearly on telephone

· Capability to meet the physical demands of the job, including lifting objects at least 75lbs.

· Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and or quantitative productivity standards

· Ability to maintain regular, punctual attendance consistent with ADA, FMLA and other federal, state, and local standards

Qualifications:

  • Bachelor's degree in supply chain management, logistics, business administration, or a related field is preferred.
  • 5+ years of experience in warehouse management, logistics, production planning, and supply chain management.
  • Must be proficient in Microsoft Office, specifically Word and Excel.
  • Proficiency in warehouse management systems (WMS) and other relevant software.
  • Must have valid Texas Driver's License
  • Ability to drive 26-foot bobtail truck
  • Excellent verbal and written communication skills
  • Excellent problem-solving abilities and mindfulness.
  • Demonstrate the ability to perform job duties with utmost professionalism and integrity, maintaining a drug-free workplace environment

Benefits:

· Competitive salary reflecting your expertise and dedication.

· Comprehensive health, dental, and vision insurance coverage

· 401(k) and 401(k) matching

· Disability and Life insurance

· Generous paid time off and holiday benefits.

· Exclusive employee discounts on our luxurious furniture offerings.

· Opportunities for professional growth and advancement within our esteemed organization.

· Bonus and incentive program

Equal Employment Opportunity:

The Arrangement Distinctive Interiors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

E-Verify Participant:

The Arrangement Distinctive Interiors participates in E-Verify. All newly hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.