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Service District Lead

4 weeks ago


Anchorage, Alaska, United States Alsco Inc Full time
About Us

Alsco Inc has been serving our customers since 1889 when we invented the uniform and linen rental industry. We've grown into a worldwide leader serving over 350,000 customers in 13 countries. Our goal is to make every aspect of the customer experience better, whatever our customers need.

We're seeking driven professionals with ambition to grow within our company. Our employees are the heart and soul of Alsco Inc, and we have a long history of strong financial performance, continuous improvement, and customer service.

Job Description

The Route Supervisor will support the Service Department in achieving its goals by assisting with the management of route districts. This role will report to the District Manager and will be responsible for:

  • Assisting in the development of a district to be a highly productive team through training, regular meetings, daily check-ins, and fostering a positive work environment.
  • Supporting the District Manager in ensuring customer loyalty and outstanding customer service through customer visits, audits, new installs, problem-solving, and open communication.
  • Leading the district to success by communicating changes and policies, evaluating route organization, projecting a professional image, and requiring similar behavior from their team members.
  • Cooperating with other departments in the branch to achieve common goals.

This is a full-time opportunity that requires frequent travel within the branch area. The ideal candidate will have excellent customer service and route sales skills, as well as strong verbal and written communication abilities.