Telecom Engineer

1 week ago


Chicopee, Massachusetts, United States Gateway Fiber Full time
About the Role

We are seeking a highly skilled Field Engineer to join our team at Gateway Fiber. As a Field Engineer, you will play a critical role in building and maintaining our network expansion efforts, supporting our growth trajectory of adding 100,000 residential & business passings per year.

Key Responsibilities
  • Manage all physical connectivity of equipment in Central Offices and Active Cabinets.
  • Complete installation of server racks and cabinets.
  • Install optical transceivers and fiber optic jumpers.
  • Work cross-functionally to determine connectivity requirements for different departments.
  • Complete equipment racking and grounding to design specifications.
  • Perform cable continuity testing and troubleshoot any issues.
  • Perform equipment and hardware testing and turn-up and verify appropriate status.
  • Install, add, and remove batteries per design specifications and life cycle needs.
  • Provide knowledge and input regarding network engineering and design capabilities.
Requirements
  • 10+ Years Field Engineer experience.
  • 3+ Years Telecom Experience
  • Excellent verbal and written communication skills.
  • Complex problem-solving skills.
  • Good organizational skills.
  • Ability to multi-task.
  • Strong follow-up skills, accuracy, and attention to detail.
  • Excellent customer service skills, including positive phone demeanor.
  • Proficiency (MS Office-Word, Excel, Outlook).
  • High school diploma or equivalent.
  • Ability to work independently and make sound decisions.
  • Ability to lift up to 50lbs.
  • Ability to walk, stand, and sit for varying lengths of time throughout a day, with or without reasonable accommodation.
What We Offer
  • Competitive salary and comprehensive benefits (medical, dental, vision, paid time-off, flexible environment).
  • Locally owned, friendly, innovative company with high growth projections.
  • Career development.
  • To learn skills and participate in critical projects in all areas of the business.

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