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Grocery Order Fulfillment Associate

3 weeks ago

Wilmington, Delaware, United States Wegmans Food Markets Full time

Wegmans Food Markets is committed to providing our customers with exceptional service and a seamless shopping experience. As a Retail Sales Team Member - Store Shopper, you will play a critical role in achieving this goal by utilizing technology to engage with customers, shopping their orders, and staging them for pickup.

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About the Role:

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This is a unique opportunity to join our dynamic team and contribute to the success of our Curbside Pickup program. If you have excellent customer service skills, are tech-savvy, and enjoy working in a fast-paced environment, we encourage you to apply.

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Responsibilities:

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  • Utilize technology to communicate with customers and fulfill their orders accurately and efficiently">
  • Stage customer orders in the fulfillment area, ensuring timely and accurate delivery">
  • Properly handle product, use necessary equipment, and bag items to ensure safe delivery">
  • Accurately and efficiently scan items, make substitutions as needed, and process payments">
  • Maintain a clean, organized, and well-stocked workspace">
  • Perform other customer service duties within the store as required">
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Requirements:

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  • Customer service experience in a retail, food service, or grocery setting">
  • Ability to use a company-issued device to manage orders and communicate with customers">
  • Excellent verbal and written communication skills">
  • Ability to take direction and work independently">
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What We Offer:

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We provide a comprehensive benefits package that includes paid time off, competitive pay, health care benefits at a low cost, and more. We prioritize employee well-being and offer flexible scheduling to accommodate individual needs.