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Healthcare Coordinator

1 month ago

Sun Prairie, Wisconsin, United States Prairie Ridge Health Full time

Job Title: Clinic Receptionist

Job Summary:

Prairie Ridge Health is seeking a highly skilled and customer-focused Clinic Receptionist to join our team. As the first point of contact for patients, you will be responsible for providing exceptional service while obtaining and recording accurate and complete information upon patient registration.

Key Responsibilities:

  • Obtain and record accurate and complete information upon patient registration
  • Communicate scheduling information to internal and external customers while maintaining a focus on customer service and patient confidentiality
  • Verify insurance eligibility and collect deposit requirements
  • Prepare and distribute daily reports and perform other clerical duties
  • Complete special projects and tasks as assigned by the Manager or Director of Clinic Operations

Requirements:

  • High school diploma or equivalent required
  • Proficiency in the use of computer software
  • Excellent verbal and written communication skills
  • Previous knowledge of health insurance products and benefits preferred
  • Must demonstrate professionalism, assertiveness, and exceptional customer service skills
  • Good spelling and knowledge of basic medical terminology required
  • Must be able to work independently in a fast-paced environment with constant interruptions
  • Must have previous experience in a customer service-oriented position
  • Must be flexible in work hours and able to travel to other sites as needed
  • Six months hospital experience in the areas of scheduling experience in a healthcare setting preferred

Work Schedule:

Monday-Friday, days. Some travel to other clinic sites as needed.