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Spanish Language Insurance Support Professional
3 weeks ago
About Us
We are a leading insurance company dedicated to providing exceptional service to our customers. Our team members are passionate about helping people protect what matters most to them.
Job Description
As a Multilingual Insurance Customer Service Representative, you will be responsible for:
- Establishing customer relationships and following up with customers, as needed
- Providing prompt, accurate, and friendly customer service
- Using a customer-focused, needs-based review process to educate customers about insurance options
Responsibilities
You will work closely with our team to provide exceptional customer service and support our business growth. This includes:
- Maintaining a strong work ethic with a total commitment to success each day
- Working in a team environment to achieve common goals
- Providing timely and thorough activity reports to your agent
Benefits
We offer a competitive benefits package, including:
- Hourly pay plus bonus
- Paid time off (vacation and personal/sick days)
- Valuable experience
- Growth potential/Opportunity for advancement within our office
Requirements
To be successful in this role, you must have:
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Able to learn computer functions
- Ability to work in a team environment
- Ability to multi-task
- Bilingual - Spanish required
- Property & Casualty license (must be able to obtain)
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education