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Client Relations Specialist
2 months ago
ABOUT US:
Regal Car Sales and Credit is a reputable Buy Here Pay Here Car Dealership with a legacy of over 30 years in the automotive industry. We emphasize a hassle-free, customer-centric approach, fostering a welcoming environment that encourages internal growth and career advancement.
POSITION SUMMARY:
As a Customer Support Advisor at Regal Car Sales and Credit, your primary role will be to guide our clients throughout their vehicle selection journey. Your key responsibilities will encompass:
- Establishing and Nurturing Transparent, Honest, and Prompt Communication with Clients through various channels including Phone, Text, E-mail, or In-Person interactions.
- Exhibiting Exceptional Telephone Communication Skills.
- Assisting Clients with the Application and Qualification Procedures.
- Informing Clients about the Necessary Steps to Acquire a Vehicle from Regal Car Sales and Credit.
- Managing Your Active Client Database using our Comprehensive CRM Software.
- Conducting Follow-Ups, Scheduling Client Appointments, and Addressing Electronic Inquiries as Required.
- Demonstrating Strong Face-to-Face Communication Abilities.
- Handling Documentation as Required for Clients.
- Maintaining a Clean Driving Record.
EMPLOYEE BENEFITS:
- Medical and Health Savings Account with Company Contribution.
- Options for Dental and Vision Plans.
- 401K Plan with Company Contribution up to 6%.
- Company Funded $10,000 Life Insurance Policy.
- AFLAC Supplemental Insurance Options Available.
- Vehicle Purchase Program.
- Tuition Assistance Programs.
ADDITIONAL QUALIFICATIONS:
Must possess a VALID State Driver's License and maintain a Good Driving Record.
Must be Available to Work a 40 Hour Work Week.
No prior experience necessary.
If you are interested in this opportunity, please apply online.
Job Posted by ApplicantPro