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Client Relations Specialist

2 months ago


Lawton, Oklahoma, United States Regal Car Sales and Credit Full time
Job Overview

ABOUT US:

Regal Car Sales and Credit is a reputable Buy Here Pay Here Car Dealership with a legacy of over 30 years in the automotive industry. We emphasize a hassle-free, customer-centric approach, fostering a welcoming environment that encourages internal growth and career advancement.

POSITION SUMMARY:

As a Customer Support Advisor at Regal Car Sales and Credit, your primary role will be to guide our clients throughout their vehicle selection journey. Your key responsibilities will encompass:

  • Establishing and Nurturing Transparent, Honest, and Prompt Communication with Clients through various channels including Phone, Text, E-mail, or In-Person interactions.
  • Exhibiting Exceptional Telephone Communication Skills.
  • Assisting Clients with the Application and Qualification Procedures.
  • Informing Clients about the Necessary Steps to Acquire a Vehicle from Regal Car Sales and Credit.
  • Managing Your Active Client Database using our Comprehensive CRM Software.
  • Conducting Follow-Ups, Scheduling Client Appointments, and Addressing Electronic Inquiries as Required.
  • Demonstrating Strong Face-to-Face Communication Abilities.
  • Handling Documentation as Required for Clients.
  • Maintaining a Clean Driving Record.

EMPLOYEE BENEFITS:

  • Medical and Health Savings Account with Company Contribution.
  • Options for Dental and Vision Plans.
  • 401K Plan with Company Contribution up to 6%.
  • Company Funded $10,000 Life Insurance Policy.
  • AFLAC Supplemental Insurance Options Available.
  • Vehicle Purchase Program.
  • Tuition Assistance Programs.

ADDITIONAL QUALIFICATIONS:

Must possess a VALID State Driver's License and maintain a Good Driving Record.

Must be Available to Work a 40 Hour Work Week.

No prior experience necessary.


If you are interested in this opportunity, please apply online.

Job Posted by ApplicantPro