Mosquito Joe Office Associate
3 days ago
Mosquito Joe of Lower Bucks is a successful, locally owned business seeking a detail-oriented Administrative Support Specialist. This role offers exciting opportunities for career growth and professional development.
About Our Business
Mosquito Joe of Lower Bucks specializes in outdoor pest control services, serving homeowners and businesses in the area. We're part of a larger franchise system and operate independently.
Job Description
The Customer Service Coordinator plays a critical role in supporting business owners and the office manager, ensuring exceptional customer service and experiences. Key responsibilities include managing customer relationships, handling customer inquiries, and maintaining accurate records.
Main Job Responsibilities
- Support business owners and office manager in achieving customer service goals
- Manage and execute customer sales process via phone and online sales channels
- Deal directly with customers to respond to customer inquiries and resolve complaints
- Set up new customer accounts
- Direct requests and unresolved issues to Office Manager
- Keep records of customer interactions and transactions
Requirements and Qualifications
- High school diploma, general equivalency diploma (GED) or equivalent
- Strong computer skills and ability to learn software applications
- Excellent communication and interpersonal skills
- Ability to type and maintain accurate records
- Phone sales experience preferred, but not required
$15.00-$17.00 per hour
We strive to create a positive work environment that values our employees' contributions and promotes career growth.
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