Cashier Associate

1 month ago

Denver, Colorado, United States SP Plus Corporation Full time
{"h3": "Overview"}

At SP Plus Corporation, we're driven by our promise to make every moment matter for a world on the go. Our team is dedicated to putting ourselves in the shoes of those we serve, providing a unique combination of talented people and industry-leading technology that enables us to prioritize each and every moment. We're intentional about recognizing that the time our colleagues, clients, and customers invest in us must always matter.

As a Cashier at SP Plus Corporation, you'll create an efficient, stress-free, and enjoyable experience for each customer. This includes receiving payment from customers for parking services and facilitating the flow of traffic through the facility by performing the following duties:

  • Receiving payment from customers for parking services
  • Facilitating the flow of traffic through the facility
  • Performing various duties to ensure a smooth customer experience
Responsibilities

As a Cashier, you'll be responsible for:

  • Treating each customer with respect and kindness
  • Being at work every scheduled day, on time and in uniform, and ready to assist customers
  • Counting the "bank" of revenue at the beginning of the shift to ensure the starting total is correct
  • Collecting cash and/or validations and maintaining the security of cash
  • Making change and issuing receipts or tickets to customers for each transaction
  • Computing or re-computing the bill from the ticket showing the amount due per customer
  • Operating the cash register after time calculation, calculating the cost of the transaction, and displaying the cost of the customer transaction on the cash register
  • Quoting prices for parking services for which money is received upon customer receipt
  • Giving directions to city locations and assisting customers, ensuring they get where they are going easily and efficiently
  • Completing lost ticket forms when original tickets cannot be located
  • Resolving customer complaints quickly and efficiently, asking a supervisor for assistance when needed
  • Answering the telephone in a prompt and courteous manner
  • Maintaining the cleanliness of the booth and picking up trash in the surrounding area
  • Conducting timely checks to see if a proper inventory of necessary work aids and supplies are located in the booth
  • Verifying the log of shift transactions against the bank of "revenue" on hand
  • Compiling the "bank" of collected revenue during the day once a predetermined amount of money has been collected
  • Recording amounts received, cars in/out of the facility, and cars left in the facility (if applicable) while preparing the shift report of transactions
  • Any other duties that may be assigned by the supervisor
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Less than high school education or up to one month related experience or training or equivalent combination of education and experience.

Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift, and/or week-ends may be required.

License Requirement: The individual will only be required to have and maintain a valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Mathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to make change.

Language skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors, and other employees of the organization.

Reasoning ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Other skills and abilities: Ability to use a clock (standard/military time), calculator (optional), or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints.

Physical demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel objects, tools, or controls, and reach with hands and arms. The employee is occasionally required to walk and sit. Specific vision abilities required by this job include close vision.

Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k, and paid time off.

SP Plus Corporation is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or other classes protected by federal or state law. SP Plus Corporation does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

Location

US-CO-DENVER

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