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Assistant General Manager

2 months ago

New York, New York, United States The Madison Collective - NYC Full time

Job Summary

The Madison Collective - NYC is seeking a highly skilled and experienced Restaurant Operations Manager to oversee the day-to-day operations of our restaurant service. This role requires exceptional organizational and collaborative skills, attention to detail, and the ability to manage wait staff.

Key Responsibilities

  • Oversee the management of restaurant staff, including wait staff, bartenders, and kitchen staff
  • Develop and implement operational strategies to improve efficiency and customer satisfaction
  • Manage inventory, supplies, and equipment to ensure optimal restaurant performance
  • Collaborate with the culinary team to develop menus and ensure high-quality food preparation
  • Monitor and maintain high standards of customer service and quality control
  • Manage restaurant finances, including budgeting, forecasting, and cost control
  • Develop and implement training programs for staff to improve skills and knowledge
  • Stay up-to-date with industry trends and best practices to ensure the restaurant remains competitive

Requirements

  • Minimum of 2+ years' experience in a senior management position overseeing a full-service restaurant
  • A passion for excellence in hospitality
  • Bachelor's Degree preferred
  • NYC Food Protection Certificate (Food Handler's) required
  • Proficiency in a variety of technology systems, including Microsoft Office (Word, Excel, Outlook, PowerPoint) and POS
  • Ability to effectively communicate verbally and digitally
  • Ability to effectively solve and deal with a variety of changing situations under stress
  • Self-driven, results-oriented, and proactive attitude
  • A solid track record of leading high-caliber service
  • Flexible work schedules: the ability to work night, weekends, holidays, as business permits
  • The ability to lift, carry, push, or pull heavy objects, up to 50lbs
  • Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time

Benefits

  • Health, dental, and vision insurance
  • Competitive Salary ($75-90K)
  • Paid time off
  • 401k
  • Opportunities for career advancement
  • Dining discounts
  • Commuter benefits