Dispensary Associate

2 months ago


Carroll, Ohio, United States Ascend Wellness Holdings Full time
Job Summary

We are seeking a highly skilled and customer-focused Dispensary Associate to join our team at Ascend Wellness Holdings. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences, providing informed product recommendations, and maintaining a high level of operational integrity and compliance throughout the store.

Key Responsibilities
  • Guide customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes
  • Provide informed and accurate descriptions of our products, ensuring customers have a comprehensive understanding of their options
  • Operate with a high level of accuracy in a fast-paced environment, ensuring seamless transactions and customer satisfaction
  • Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained
  • Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures
Requirements
  • Must be at least 21 years of age
  • High school diploma or general education degree (GED)
  • Retail experience preferred, cannabis retail experience a plus
  • Exceptional customer service skills
  • Knowledge of basic computer skills
  • Cannabis point of sale (POS) software a plus
  • Positive attitude, team player, and strong work ethic
  • Ability to internalize training and follow instructions
  • Excellent communication and interpersonal skills
Physical Demands

The physical demands of this role are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, or crawl, talk or hear, taste or smell. The employee must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.