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Customer Service Operations Lead
1 week ago
At Stop & Shop, we are dedicated to delivering exceptional customer service and creating a positive shopping experience for our customers. As a Customer Service Manager, you will play a critical role in driving positive community impact, operational excellence, and financial success.
Responsibilities:
- Oversee the daily operations of the Customer Service departments including Front End, Online Pick-up and Cash Office.
- Ensure departments meet or exceed sales and profit targets.
- Maintain high standards of sanitation and safety, ensuring compliance with all regulations.
- Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department.
