Veterinary Receptionist
1 month ago
GondrecourtleChâteau, Grand Est, United States
BluePearl
Full time
**About the Role**We are seeking a compassionate and detail-oriented Veterinary Receptionist to join our team at BluePearl Pet Hospital. As a key member of our hospital team, you will play a vital role in ensuring that our clients receive exceptional care and attention.
**Responsibilities**- Greet and make friendly eye contact with every client, offering a warm and professional acknowledgement.
- Assess the client's needs and the pet's condition upon arrival, determining whether an emergency arrival is stat or standard.
- Respond to non-patient calls and visitors, connecting them to the appropriate team member.
- Confirm appointments in advance, ensuring clients receive accurate information about preparing their pet for the appointment.
- Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
- Serve as a liaison between clients and service agencies during the handling of pet remains, ensuring a complete, accurate, and compassionate process.
- Pet Passion: Enjoy Trupanion pet insurance and discounts for medical care at BluePearl.
- Growth Opportunities: Advance your skills with our talent development programs and leadership workshops.
- Continuing Education: Benefit from annual CE allowances, free training sessions, and Penn Foster Scholarship reimbursement of 90% for full-time associates.
- Career Advancement: Explore roles in our specialty departments and enjoy financial support for VTS credentials.
- Supportive Environment: Access mental health resources, flexible schedules, and comprehensive benefits, including medical, dental, vision, and life insurance.
- Bi-annual merit increase opportunities
- Paid time off and floating holidays
- 401k and retirement planning
- Maternal and Paternal leave benefits
- Hinge Health membership
- Medical, dental, vision, and life insurance options
- Local and regional Mental Health and Wellness benefits
- Free VETgirl Elite membership and continuing education
- Opportunities for volunteerism and professional development
- Uniform Allowance
- MARS discounts