Public Safety Dispatch Supervisor

2 months ago


Orange, California, United States California Highway Patrol Full time
Job Summary

The California Highway Patrol is seeking a highly skilled and experienced Public Safety Dispatch Supervisor to join our team. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our communications center, ensuring the efficient and effective dispatch of emergency services.

Key Responsibilities
  • Supervise and manage a team of communications center personnel, providing guidance and support to ensure excellent service delivery.
  • Develop and implement strategies to improve communication center operations, including process improvements and training programs.
  • Collaborate with other departments to ensure seamless integration of services and effective emergency response.
  • Prepare and conduct performance evaluations, ensuring that team members are meeting performance standards and providing constructive feedback for improvement.
  • Monitor and manage critical incidents, ensuring that emergency services are dispatched promptly and effectively.
  • Provide direction and assistance to subordinate personnel, promoting a positive and productive work environment.
Requirements
  • Minimum of 5 years of experience in a supervisory role, preferably in a public safety or emergency services environment.
  • Proven track record of leadership and management, with a focus on team development and performance improvement.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work a variety of shifts, including holidays and weekends, and to be on-call as required.
  • Strong analytical and problem-solving skills, with the ability to make sound decisions in high-pressure situations.
Benefits

The California Highway Patrol offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a retirement plan and paid time off. We also offer opportunities for professional development and advancement, as well as a dynamic and supportive work environment.



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