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Customer Service Representative

1 week ago


Fremont, California, United States Info Way Solutions Full time
About the Role
CalOptima Health seeks a skilled Customer Service Representative (Non-Bilingual) to provide exceptional support to our members and providers. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering high-quality customer service.

In this position, you will be the first point of contact for our members and providers, addressing their inquiries and concerns in a timely and professional manner. Your excellent communication skills, both written and verbal, will enable you to effectively resolve issues and provide accurate information regarding eligibility, enrollment, benefits, and services.

The ideal candidate will possess a strong ability to work independently and as part of a team, with a keen eye for detail and a passion for continuous learning. If you are a motivated and customer-focused individual looking to make a meaningful contribution to our organization, we encourage you to apply for this exciting opportunity.