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Host - Pleasanton Chili's

2 months ago

Pleasanton, California, United States Chili's Grill & Bar Full time
About the Role

We are seeking a highly skilled and enthusiastic Host to join our team at Chili's Grill & Bar. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Guest Welcome: Provide a warm and inviting welcome to every guest, ensuring they feel valued and appreciated.
  • Wait List Management: Effectively manage the wait list, keeping guests informed and engaged throughout their wait.
  • Communication: Communicate guest concerns and feedback to management in a timely and professional manner.
  • Phone Handling: Answer phone calls promptly and direct them to the appropriate team member.
  • Team Support: Assist fellow team members as needed, ensuring seamless service delivery.
About Us

Chili's Grill & Bar is a leading casual dining restaurant chain, known for our signature burgers, house-smoked ribs, and hand-shaken margaritas. We pride ourselves on delivering exceptional service, hospitality, and a welcoming atmosphere to every guest, every day.

What We're Looking For
  • Excellent Communication Skills: Possess a friendly, warm, and caring attitude, with excellent verbal and non-verbal communication skills.
  • Problem-Solving: Think and act quickly in a fast-paced, high-volume environment, resolving issues efficiently and effectively.
  • Physical Demands: Ability to stand for long periods, safely lift and maneuver trays of food when necessary.
  • No Experience Necessary: We provide comprehensive training to ensure our team members have the skills and knowledge needed to succeed in this role.