Virtual Customer Support Agent
3 weeks ago
Job Description
We are seeking a highly motivated and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients' customers via phone, email, and chat. You will work closely with our internal teams to resolve customer issues and provide timely support.
Required Skills and Qualifications
- Minimum 2 years of customer service experience
- Excellent communication and problem-solving skills
- Able to work independently in a remote environment
- Strong technical skills, including proficiency in Microsoft Office and other software applications
- Ability to multitask and prioritize tasks effectively
- Professional demeanor and strong work ethic
Location
This position is based in the Dallas/Fort Worth area and requires regular presence at our office in Fort Worth, Texas.
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