Restaurant Operations Manager

3 weeks ago


Redmond, Washington, United States Kizuki Ramen Full time
Job Overview

The Kizuki Ramen Restaurant Captain is a dynamic leader responsible for executing daily operations plans, ensuring high-quality customer service, and maintaining exceptional standards of excellence. As a key member of the restaurant team, you will train and develop staff, manage inventory, and drive sales growth.

Key Responsibilities:

  • Maintain a friendly and courteous demeanor when interacting with customers and internal stakeholders.
  • Train and elevate Back of the House and Front of the House standards to ensure consistent quality.
  • Communicate goals and rally the team during busy shifts, removing obstacles and driving results.
  • Manage inventory levels, shipments, cleaning schedules, and other tasks efficiently.
  • Solve problems quickly, including team member training gaps, irate customer issues, and inventory discrepancies.
  • Effectively communicate standards and cooking methods to staff, provide clear instructions, and engage with customers professionally.
  • Work long hours in a fast-paced environment, often on your feet near hot cooking elements.
  • Train and support Back of the House and Front of the House staff to achieve productivity and efficiency.
  • Maintain equipment, perform repairs, and follow up on menu changes based on seasonal availability.
  • Conduct daily quality checks and adhere to company standards.
  • Perform other duties as assigned by the Restaurant Manager.

Requirements:

  • High school diploma or equivalent required.
  • Possess excellent communication and problem-solving skills.
  • Able to utilize company tools, such as scheduling software and MS Office.
  • Available to work during the restaurant's operating hours.
  • Meet store operating policies and standards, including quality, service, and safety requirements.
  • Hold valid permits, such as an alcohol server's permit and Food Handlers Permit.
  • Develop positive working relationships with colleagues and maintain open communication.
  • Ability to adapt to a fast-paced environment and train team members effectively.
  • Strong organizational, interpersonal, and problem-solving skills.
  • Entrepreneurial mentality with experience in a sales-focused environment.

Compensation and Benefits:

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for advancement.



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