Customer Service Representative

3 weeks ago


Concord, New Hampshire, United States Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Felicia Donuts Full time

Job Summary:

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We are seeking a motivated and friendly Crew Team Member to join our dynamic team at Dunkin' - Cafua Mgmt Co A Dunkin' Franchisee Felicia Donuts. As a Crew Team Member, you will be responsible for preparing and serving food and beverages to our guests while maintaining a clean and organized store environment.

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Key Responsibilities:

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  • Prepare and serve food and beverages according to Dunkin' Brands operational and quality standards.">
  • Provide exceptional customer service to ensure a positive guest experience.">
  • Maintain a clean and organized store environment, including the dining area, restrooms, and kitchen.">
  • Operate restaurant equipment safely and efficiently.">
  • Handle cash and credit transactions accurately and efficiently.">
  • Work effectively as part of a team to achieve sales goals and maintain high levels of customer satisfaction.">
  • Analyze and resolve customer complaints and concerns in a timely and professional manner.">
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Requirements:

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To be successful in this role, you must possess excellent communication skills, a positive attitude, and a strong work ethic. You should also be able to lift up to 50 pounds and stand for long periods of time.

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Benefits:

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In addition to competitive hourly wages, we offer benefits such as flexible scheduling, opportunities for career advancement, and ongoing training and development programs.



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