Exceptional Guest Experience Specialist

6 days ago


Kirkland, Washington, United States National Corporate Housing Full time
Guest Experience Coordinator Opportunity

National Corporate Housing is seeking a highly skilled Guest Experience Coordinator to drive exceptional guest satisfaction through superior service excellence. This role requires assisting guests via phone, email, and driving top satisfaction scores through thoughtful, friendly, above-and-beyond guest care.

About the Role:
  • Guaranteeing guest satisfaction - strive for 95% or higher on guest move-in and move-out surveys
  • Ongoing day-time travel for apartment inspections, deliveries, and reordering welcome bags as necessary
  • Serving as the National liaison for coordinating vendor deliveries, pickups, setups, and installations
What We're Looking For:
  • A personable self-starter with excellent communication skills
  • A


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