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Bar Service Expert

2 months ago


Orlando, Florida, United States Xperience XRG Full time
Become a Part of the XRG Family: Where Your Passion for Service Meets Endless Opportunities

At Xperience Restaurant Group (XRG), we pride ourselves on the unwavering commitment of our team members who share a genuine enthusiasm for hospitality. Our expectations are set high, as we strive to provide not just meals but memorable experiences. If you resonate with this ethos, we welcome you to consider joining our XRG Family.

Why Choose XRG? Here’s What We Provide:
  • Attractive Compensation: Your dedication deserves recognition. Enjoy a competitive salary that reflects your hard work and expertise.
  • Work-Life Balance: Enjoy flexible scheduling that allows you to prioritize your personal life while fulfilling your professional responsibilities.
  • Opportunities for Advancement: We believe in promoting from within, ensuring that every team member has the chance to grow and thrive.
  • Distinctive Culture: Our Core Values distinguish us, creating a unique workplace environment. Join the #XRGFam and feel the difference.
  • Dining Benefits: As a member of our team, enjoy exclusive discounts on dining for yourself and up to five guests.
  • Referral Incentives: Encourage others to join our team and share in the benefits.
  • Financial Wellness: Access exclusive benefits through our Credit Union, including savings, loans, and financial education.
  • Partner Discounts: Take advantage of reduced rates on various services, including travel and entertainment.
  • Sick Leave: Available in eligible states, ensuring you have support when needed.
  • Health Coverage: Comprehensive health insurance is available for our full-time team members.
Join XRG, where every team member is a valued contributor to our success. Experience a workplace that exceeds expectations, where your passion aligns with limitless possibilities. Recognized as a Certified Top Workplace for five consecutive years.

ROLE OVERVIEW

The Bartender is tasked with greeting patrons, accurately processing all food and beverage orders, and ensuring timely delivery to guarantee guest satisfaction.

KEY RESPONSIBILITIES
  • Provide guests with detailed and accurate information regarding menu selections, pricing, and allergen details.
  • Recognize and nurture relationships with regular patrons to encourage repeat visits.
  • Promptly and accurately input orders into the POS system.
  • Ensure that all food and beverages are served promptly and according to established standards.
  • Maintain adequate stock levels throughout the shift.
  • Assist in rearranging furniture as directed by management.
  • Verify guest identification to confirm age eligibility before serving.
  • Support food servers by delivering service efficiently.
  • Adhere to precise drink recipes when preparing beverages.
  • Organize and prioritize service tasks effectively.
  • Address guest concerns and complaints with a positive attitude, escalating issues to management when necessary.
  • Comply with all safety and health regulations as well as state and federal liquor laws.
  • Uphold company safety and sanitation standards.
  • Process guest checks through the POS system and handle various payment methods.
  • Collect necessary signatures from guests and finalize checks promptly.
  • Ensure accurate accounting of all bar transactions.
  • Complete all required closing procedures.
  • Immediately clean spills and dispose of trash appropriately.
  • Report any complaints, comments, or incidents to management.
  • Complete nightly, weekly, and opening/closing duties as assigned.
  • Report any equipment malfunctions or safety hazards to management without delay.
  • Maintain proper rotation of all consumable items.
  • Keep the bar area clean and organized throughout the shift.
  • Monitor guests for signs of intoxication and notify management as needed.
  • Politely refuse service to overly intoxicated guests while ensuring their safety.
  • Assist with additional tasks as assigned.
QUALIFICATIONS & SKILLS
  • High School Diploma preferred.
  • Proof of eligibility to work in the United States.
  • Valid Driver's License.
  • Must be at least 21 years of age.
  • Possession of all required state work cards.
  • A minimum of two years of relevant experience.
  • Familiarity with POS systems.
  • Strong knowledge of beers and spirits.
  • Understanding of proper lifting techniques.
  • Excellent guest relations skills.
  • Knowledge of sanitation and safety practices.
  • Safe alcohol service practices.
  • Experience in full-service restaurant operations.
  • Effective communication skills in English, both verbal and written.
WORKING ENVIRONMENT

The working conditions outlined below are representative of those encountered while performing the essential duties of this role. Reasonable accommodations may be made for individuals with disabilities.
  • Work in both indoor and outdoor settings, with exposure to varying temperatures and wet surfaces.
  • Operate in an environment with fluctuating noise levels, crowds, and smoke, depending on guest volume.
  • Fast-paced, high-volume full-service restaurant atmosphere.
  • Work varied shifts, including days, nights, weekends, and holidays.
PHYSICAL DEMANDS

The physical requirements listed below are representative of those necessary to successfully perform the essential duties of this position. Reasonable accommodations may be made for individuals with disabilities.
  • Ability to walk and stand for extended periods.
  • Capability to handle, control, or feel objects and tools.
  • Ability to perform repetitive movements for long durations.
  • Ability to understand and communicate effectively with others.
  • Ability to lift and push up to 50 lbs.
  • Ability to reach, climb, balance, stoop, kneel, crouch, or crawl as needed.
DISCLAIMER

This job description provides a summary of the responsibilities expected of a Bartender. It is not an exhaustive list but serves as a general guide to the duties associated with this position. The job description may be modified at any time with or without notice.