Customer Experience Analyst
3 weeks ago
At Havepurpose, we are seeking a highly skilled Customer Experience Analyst to join our team. As a Customer Experience Analyst, you will play a critical role in gathering and interpreting data on customer satisfaction, analyzing feedback, and creating reports for the company and management teams.
Key Responsibilities:- Collect and analyze customer feedback to identify areas for improvement
- Develop and implement strategies to enhance customer experience
- Collaborate with cross-functional teams to drive business results
- Provide data-driven insights to inform business decisions
- Develop and maintain consumer journey mapping to diagram visually the user flow through our sites
- Bachelor's degree or relevant experience
- Minimum of 5 years relevant experience or the equivalent combination of education and experience
- Minimum of 2 years of previous experience in a call center environment
- Excellent written and verbal communications skills
- Ability to work in a dynamic, high-volume, fast-paced environment
- Experience in the lending and loan servicing industry
- Knowledge of FUSE and experience supporting FUSE, Online, Nucleus, Kabana
- Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products
- Competitive wages
- Life/health benefits
- 401(k) savings plan
- Educational assistance
- Paid vacation/holidays
- Employee discounts
- Work-life balance
- Business casual environment
- Paid volunteer time off
- Rewards and recognition program
- EAP
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Customer Experience Analyst
4 weeks ago
Spartanburg, South Carolina, United States Havepurpose Full timeJob Title: Customer Experience AnalystAt Havepurpose, we are seeking a highly skilled Customer Experience Analyst to join our team. As a key member of our operations team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Collect and analyze customer feedback to identify areas for...
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Customer Experience Representative
5 hours ago
Spartanburg, South Carolina, United States Churchs Chicken Full timeCustomer Experience RepresentativeAt Church\u0027s Chicken, we are committed to providing exceptional customer service. As a Customer Experience Representative, you will be responsible for: Greeting all customers with a sincere smile and making them feel welcome Taking and filling customer orders Suggestively upselling products Collecting money and...
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Customer Experience Specialist
1 month ago
Spartanburg, South Carolina, United States Best Buy Full time{"Overview": "At Best Buy, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be the face of our brand, helping customers find the right solutions to fit their needs.With a passion for technology and a drive to learn, you'll be trained to recommend products and services that meet our customers' current...
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Tax Analyst
3 weeks ago
Spartanburg, South Carolina, United States Milliken Full timeJob Title: Tax Analyst Job Summary: We are seeking a highly skilled Tax Analyst to join our corporate tax team at Milliken & Company. As a Tax Analyst, you will be responsible for supporting multiple tax types, including annual reports, quarterly filings, tax notices, sales and use tax, property tax, exemption certificates, SAP reporting, and other...
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Senior Business Analyst
3 weeks ago
Spartanburg, South Carolina, United States ConsultNet Full timeJob Title: Senior Business AnalystWe are seeking a highly skilled Senior Business Analyst to join our team at ConsultNet. As a Senior Business Analyst, you will play a critical role in supporting our client's business operations by analyzing and improving their business processes.Key Responsibilities:Business Analysis: Lead the identification, documentation,...
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Business Analyst Lead
3 weeks ago
Spartanburg, South Carolina, United States zobility Full timeJob Summary:The Lead Business Analyst will collaborate closely with business stakeholders to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst will utilize...
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Business Systems Analyst Lead
3 days ago
Spartanburg, South Carolina, United States GLOBAL Recruitment Solutions LLC Full timeJob Title: IT Business Analyst LeadJob Summary:The IT Business Analyst Lead will collaborate with business stakeholders to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead...
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Financial Analyst
4 weeks ago
Spartanburg, South Carolina, United States True North Companies Full timeFinancial Analyst Job DescriptionWe are seeking a highly skilled Financial Analyst to join our team at True North Companies. As a Financial Analyst, you will play a critical role in supporting our business development and acquisitions efforts by providing financial analysis and modeling expertise.Key Responsibilities:Prepare comprehensive financial models...
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Senior Business Operations Analyst
1 month ago
Spartanburg, South Carolina, United States ConsultNet Full timeJob DescriptionJob Title: Senior Business Operations AnalystJob Summary:We are seeking a highly skilled Senior Business Operations Analyst to join our team at ConsultNet. As a Senior Business Operations Analyst, you will play a critical role in supporting the implementation and maintenance of our clients' enterprise systems, including JD Edwards.Key...
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Business Systems Analyst Lead
3 days ago
Spartanburg, South Carolina, United States Global Recruitment Solutions Full timeAbout the JobJob Summary:The Lead IT Business Analyst will collaborate closely with business stakeholders to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Lead Business Analyst...
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Business Systems Analyst
3 weeks ago
Spartanburg, South Carolina, United States FastTek Global Full timeJob Title: Lead IT Business AnalystJob Summary:The Lead IT Business Analyst will play a crucial role in driving business growth by analyzing and improving business processes, workflows, and relationships to current and future software solutions.Key Responsibilities:Lead the process for identifying and gathering business requirements to create solutions that...
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Senior Business Systems Analyst
3 hours ago
Spartanburg, South Carolina, United States Global Data Consultants Full timeJob Summary:The Senior Business Systems Analyst will work closely with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create detailed business requirements, system documentation, and implement quality software solutions. The Senior Business Systems Analyst will...
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Senior Systems Analyst
2 weeks ago
Spartanburg, South Carolina, United States Global Data Consultants Full timeJob Title: Senior Systems AnalystWe are seeking a highly skilled Senior Systems Analyst to join our team at Global Data Consultants. As a Senior Systems Analyst, you will be responsible for developing, enhancing, and supporting SCADA and MES applications for our clients.Key Responsibilities:Develop and configure SCADA and MES systemsConduct operator training...
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Tax Analyst
4 days ago
Spartanburg, South Carolina, United States Milliken Full timeMilliken & Company OverviewMilliken & Company is a global leader in manufacturing, leveraging materials science to deliver innovative solutions. With a focus on sustainability and customer-centricity, the company creates products that enhance people's lives and drive business success.Job Title: Tax AnalystThis role is part of Milliken's corporate tax team,...
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Senior Systems Analyst
4 days ago
Spartanburg, South Carolina, United States Global Data Consultants Full timeJob Title: Senior Systems AnalystWe are seeking a highly skilled Senior Systems Analyst to join our team at Global Data Consultants. As a Senior Systems Analyst, you will be responsible for developing, enhancing, and supporting the SCADA (Ignition) and MES (Sepasoft) applications for our clients.Key Responsibilities:Develop and configure SCADA/MES systems to...
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Seasonal Sales Associate
2 weeks ago
Spartanburg, South Carolina, United States Tailored Brands Inc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tailored Brands Inc. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience across multiple business units, including retail, rental, and custom clothing sales.Key ResponsibilitiesEngage with...
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Senior Systems Analyst
2 days ago
Spartanburg, South Carolina, United States Global Data Consultants Full timeJob Title: Senior Systems AnalystJob Summary:GDC IT Solutions is seeking a highly skilled Senior Systems Analyst to join our team. As a Senior Systems Analyst, you will be responsible for developing, enhancing, and supporting the SCADA (Ignition) and MES (Sepasoft) applications for our clients.Key Responsibilities: Execute SCADA/MES development and...
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Senior Credit Analyst
4 weeks ago
Spartanburg, South Carolina, United States American Credit Acceptance Full timeJob SummaryWe are seeking a highly skilled Senior Credit Analyst to join our team at American Credit Acceptance. As a key member of our asset-based lending team, you will be responsible for underwriting middle-market transactions, leading deal teams, and supporting Relationship Managers.Key ResponsibilitiesLead deal teams to evaluate new transactions,...
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Business Systems Analyst
4 weeks ago
Spartanburg, South Carolina, United States Global Data Consultants Full timeLead Business AnalystGDC IT Solutions is seeking a seasoned professional to fill the role of Lead Business Analyst in the Spartanburg, SC area.Job Summary:The Lead IT Business Analyst will collaborate with business owners to understand business processes, workflows, and their relationships to current and future software solutions. This role will create...
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SCADA Systems Analyst
4 weeks ago
Spartanburg, South Carolina, United States Contract Professionals, Inc. Full timeSenior Systems Analyst (SCADA Engineer) Job DescriptionWe are seeking a highly skilled Senior Systems Analyst (SCADA Engineer) to join our team at Contract Professionals, Inc. in Spartanburg, NGDV assembly. As a key member of our team, you will play a pivotal role in developing, enhancing, and supporting SCADA (Ignition) and MES (Sepasoft) applications.Key...