ER Service Head Veterinary Specialist

3 weeks ago


Midvale, Utah, United States BluePearl Full time
Er Service Head

Our 15,000-square-foot hospital in Midvale, UT is seeking a full-time ER Service Head. This individual will work side by side with our ER clinicians, specialists, and leadership team to provide exceptional emergency care for pets.

About the Role:

  • The ideal candidate will have a DVM from an AVMA accredited university and at least three years of ER experience. Previous leadership experience is preferred.
  • This position offers a comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options.
  • A regional licensed social worker provides guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.

Key Responsibilities:

  • Manage the schedule for all ER Clinicians, including PTO requests, depending on location.
  • Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
  • Mentor ER Clinicians and new ER/ICU support staff, oversee ER Clinician case management, and provide guidance as needed on case management decisions.
  • Integrate the emergency and specialty services to successfully manage all hospitalized cases.
  • Act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
  • Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
  • Contribute to recruiting new Emergency Clinicians and ensure new hires have been assigned a mentor to support retention and engagement.
  • Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
  • Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
  • Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.
  • Assist management team with client and pDVM concerns when necessary.
  • Work with management team to oversee capital purchases for ICU/ER department.

Why Choose BluePearl?

We emphasize the importance of continuous learning and offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

Estimated Salary:$85,000 - $110,000 per year, based on experience and qualifications.

Location:Midvale, UT



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