Merchandise Associate

4 weeks ago

Spokane, Washington, United States HomeGoods Full time
Job Summary

As a Merchandise Associate at HomeGoods, you will play a vital role in delivering an exceptional customer experience by embodying our customer experience principles and philosophy. You will be responsible for maintaining a clean and organized store environment, adhering to operational, merchandise, and loss prevention standards, and supporting the growth of your career through cross-training and development opportunities.

Key Responsibilities
  • Provide exceptional customer service by engaging and interacting with all customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Support and embody a positive store culture through honesty, integrity, and respect, promoting a positive and inclusive work environment.
  • Accurately ring customer purchases/returns and count change back to the customer according to established operating procedures.
  • Promote credit and loyalty programs to customers, encouraging them to take advantage of our rewards and benefits.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards to ensure a visually appealing and well-organized store environment.
  • Process and prepare merchandise for the sales floor according to company procedures and standards, ensuring that products are accurately priced and displayed.
  • Initiate and participate in store recovery as needed throughout the day, maintaining a clean and organized store environment.
  • Participate in safety awareness and maintain a safe environment, adhering to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs, working collaboratively with colleagues to achieve our goals.
Requirements
  • Possess excellent customer service skills, with the ability to communicate effectively with customers and colleagues.
  • Able to work a flexible schedule to support business needs, including evenings, weekends, and holidays.
  • Possess strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Capable of lifting heavy objects with or without reasonable accommodation, and working effectively in a fast-paced environment.
  • Retail customer experience preferred, with a passion for delivering exceptional customer service and creating a positive shopping experience.
Benefits

As a Merchandise Associate at HomeGoods, you will be eligible for a range of benefits, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $16.28 to $16.78 per hour. The full range of the position is $16.28 to $20.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.


Posting Notes: HomeGoods Store 1133 || 9520 N Newport Hwy || Spokane || WA || 99218

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