Store Operations Manager
2 days ago
We are seeking a highly motivated and experienced Assistant Store Manager to lead our store operations team in providing exceptional customer service, maintaining a safe and secure shopping environment, and driving sales growth.
Responsibilities:- Customer Service: Treat all customers with respect, courtesy, and professionalism at all times. Provide efficient and friendly service at the registers, customer service desk, fitting rooms, and sales floor.
- Store Operations: Assist in the analysis of store reports to evaluate controllable expenses and overall store performance. Communicate any variances to company standards to the store manager.
- Maintenance and Housekeeping: Ensure proper scheduling and completion of all associate cleaning tasks throughout the store, including restrooms. Maintain a high standard of housekeeping with the help of contracted maintenance personnel and Ross associates.
- Merchandise Processing and In-Store Marketing: Ensure recovery, sizing, and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
- Loss Prevention: Assist with training associates on loss prevention awareness and store shortage goals. Understand and comply with the loss prevention awareness program and maintain a safe and secure shopping environment.
- Experience: Two or more years of store or assistant store manager experience in a retail environment.
- Leadership Skills: Demonstrate the ability to supervise, motivate, and communicate positively to store associates at all levels.
- Communication Skills: Ability to handle multiple tasks, prioritize those tasks, give direction, and follow through to completion.
- Education: High school diploma or equivalent required.
The estimated annual salary for this position is $ 60,000. This amount may vary based on factors such as location and level of experience.
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