Team Leader

1 week ago


WilkesBarre, Pennsylvania, United States Baskin Robbins Full time
Team Leader Job Description

As a Team Leader at Dunkin' Donuts, you will be responsible for leading a team of employees to deliver exceptional customer service and drive sales growth. Your primary focus will be on ensuring that every customer receives a "C.A.R.E." level of service, which includes fast, friendly, and energetic service, quality control of our products, and effective crew deployment.

Key Responsibilities:
  • Lead a team of employees to achieve sales and customer service goals
  • Ensure that every customer receives a "C.A.R.E." level of service
  • Monitor and control inventory levels to minimize waste and maximize sales
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with the General Manager to achieve store goals and objectives
What We Offer:
  • Growth opportunities: 90% of our General Managers started as Crew Members
  • Tips
  • Competitive weekly pay
  • Paid time off
  • Employee meals
  • Medical insurance with company contribution (full-time employees)
  • Colonial accident, short-term disability, and life insurance available

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.


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